Job Description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Office of Technology (IOT):

The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.

Role Overview:  

The Network Engineer Intermediate works on the Network Management team, which manages the network for all executive branch and some non-executive branch agencies. You will be responsible for the design, configuration, installation, troubleshooting, problem resolution, repair, maintenance, and upgrade of network data communication equipment for assigned agencies. You will also help to support employees and State contractors. 

This position covers network support for the southeast portion of Indiana, east of Interstate 65 and south of Interstate 70. Residency in the service area is not required, but it is highly desired. Travel is reimbursed.

Salary:

The salary for this position traditionally starts at $61,022.00 but may be commensurate with education and work experience. Use our to view the total compensation package.

A Day in the Life:

Responsibilities include:

• Provide day two support for networking repairs, replacements and refreshes. Equipment repairs include supportive equipment such as UPS and PDU.
• Position uses but not limited to tools such as Solar Winds Net Flow Traffic Analyzer, Orion, OPNET, Secure Shell, TFTP, etc. 
• Standardize (both hardware and software), optimize and stabilize the network and network environment which includes closet environment, power and cable management statewide.
• Perform security management of network resources via authentication, authorization, accounting, and detection.
• Provide ticket system updates, creation and closure and Tech Support case creation as needed.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

• Must have advanced knowledge of routing, switching, remote access and wireless protocols. 
• Experience working with Cisco routing, switching wireless and/or remote access systems. 
• Advanced knowledge of all guidelines, policies and procedures related to multi-protocol services. 
• Advanced knowledge of multi-protocol network environment. 
• Requires use of current best practice and security guidelines for network equipment deployment, management and removal.
• Ability to perform essential functions with or without reasonable accommodation.

You must satisfy the following requirements to continue employment: 

• Provide effective collaboration with colleagues who share network management responsibilities, and support other teams and contractors involved in Indiana State Government Technology.

A degree is not required. However, at least 2 years of experience in computer technology, networking, or related field applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes: 

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 in election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

   

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov .

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