Job Description

Job Responsibilities:

• Meets expectations of the applicable Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Follow PMO methodology, processes to lead and manage projects end to end.
• Responsible for creating and managing project scope, resource, and budget.
• Responsible for managing multiple, medium-to-large projects.
• Responsible for analyzing, understanding business requirements, vendor statement of works and other form of requirement documents to clearly outline project artifacts.
• Expected to manage multiple projects by maintaining a high level of quality in terms of deliverables, implementation, and customer experience.
• Responsible for managing complex, enterprise-level projects with minimal oversight. Enterprise level projects include several ministries/locations. Project Manager is responsible for bringing in right leadership, resources, vendors, and all stakeholders together to organize and facilitate project kick-off.
• Responsible for creating Charter, Project Plan, Budget Tracker, RACI, Weekly Status Reports, Project Steering Committee, and presentation materials, GLRA and Change Management processes.
• Responsible for establishing critical path milestones and reporting the status to the executive leadership on a regular basis.
• Must develop concrete project plan before moving project to implementation. Lead and track the project progress by the project plan. It is not acceptable to manage projects without project plan.
• Responsible for identifying dependencies, risks ahead of time, work with respective stakeholders to create mitigation plan and actively monitor and report the progress. • Adhere to PPMO department policies, procedures, and documentation requirements. All projects and documentation are subject to internal/external audits, must need to maintain meticulous documentation.
• Responsible for facilitating planning & design sessions to iron out clear in-scope, out of scope and designs of the projects.
• Training: Works with IS Training and Vendors on the following:
• Planning for and ensuring preparation and maintenance of documentation pertaining to programming, systems operation, and user documentation.
• Translating business specifications into user documentation.
• Planning, writing, and overseeing user support documentation efforts, including online help screens.
• Insuring training of users in the operation and functionality of computer applications and the related business processes.
• Validating competency of users in utilization of information systems prior to systems go-live or major changes.
• Ensuring super-users or other support personnel are in place at go-live, and succession planning is documented to ensure ongoing competency support in facilities and departments affected by new systems being implemented or upgraded.

Skills:

• Must have four years of previous experience working on information technology project teams and in obtaining customer requirements and other analysis activities

Education/Experience:

• Bachelor’s degree in related field or relevant experience in an Information Systems environment required.

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